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Jimit Arora

Research Director

jarora@everestgrp.com

Jimit Arora, Research Director, is a key contributor to the Institute’s Supplier Intelligence practice, which is focused on conducting in-depth research and providing insights on suppliers of outsourcing services.  From his research and interviews, he predicts current and emerging trends in supplier sourcing offerings and global delivery capabilities.  Jimit leverages his knowledge to create intellectual property for the Supplier Intelligence group and to assist with supplier evaluations and workshops.  He also maintains an extensive network of supplier relationships with suppliers in India and other key offshore destinations. Jimit is also a key contributor to the offshore BPO research practice and he has made significant contributions to the syndicated research in the space of the Indian BPO landscape, HRO and FAO.

Prior to joining the Everest Research Institute, Jimit was working as an Implementation Associate at GlobeOp Financial Services, a hedge fund administration company, where he managed a hedge fund implementation team. Prior to that, Jimit has also provided business development support to a Detroit-based IT start-up. He holds a Masters in Management Studies and a Bachelor of Mechanical Engineering (Honors) from BITS (Birla Institute of Technology and Science), Pilani.

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Supplier Spotlight - Headstrong

Jimit Arora, Kiranjeet Kaur

March 2010 | Document #ERI-2010-5-B-0405 | Research Brief
Headstrong is a capital markets focused supplier that combines deep domain expertise across capital markets sub-segments with investments in proprietary solutions to deliver information technology, op... | More

Emerging Market Suppliers: A Valuable Lever for Risk Diversification

Jimit Arora, Kiranjeet Kaur, Amneet Singh

December 2009 | Document #ERI-2009-5-R-0384 | Good
As buyers select suppliers in emerging markets, a number of suppliers with roots in these markets have become credible options for global corporations. These suppliers represent an important breed of ... | More

Supplier Spotlight - Global eProcure

Jimit Arora, Ankur Garg, Aminisha Gupta

November 2009 | Document #ERI-2009-5-B-0379 | Research Brief
Global eProcure is a specialist Source-to-Pay service provider which offers an innovative blended model with a focus on compliance management, commodity expertise, technology, and has presence across ... | More

Supplier Spotlight - Sonata Software

Jimit Arora, Kiranjeet Kaur

October 2009 | Document #ERI-2009-5-B-0372 | Research Brief
Sonata Software is a mid-sized IT consulting and services company with distinctive focus on solutions and services for clients in the Travel, Transportation, & Logistics and Hi-Tech and Technology ver... | More

Dell and Perot Systems: 1+1=?

Jimit Arora, Peter Bendor-Samuel

September 2009 | Document #ERI-2009-8-B-0365 | Research Brief
How will the merger of Dell and Perot Systems affect the companies and the industry? | More

Supplier Spotlight - QuisLex

Jimit Arora, Ankur Garg, Kiranjeet Kaur

September 2009 | Document #ERI-2009-5-B-0358 | Research Brief
QuisLex is a leading, pure-play legal services offshoring supplier serving global companies and law firms from its delivery centers in the U.S. and India. | More

Outsourcing and Offshoring in the Oil & Gas Vertical

Jimit Arora, Aminisha Gupta, Anand Ramesh

August 2009 | Document #ERI-2009-2-R-0359 | Research Report
Oil & gas companies represent a significant portion of the global economy today given their very large scale of global operations. However, despite their larger scale, oil & gas companies have... | More

Supplier Spotlight - AppLabs

Jimit Arora, Ankur Garg, Aminisha Gupta

June 2009 | Document #ERI-2009-5-B-0352 | Research Brief
AppLabs is a leading specialist testing services supplier serving global clients from its delivery centers in the U.S., UK, and India. | More

Global Location Insights: May 2009

Jimit Arora, Anand Ramesh

May 2009 | Document #ERI-2009-2-B-0346 | Research Brief
Everest Research Institute shares their perspective on four important facets of the Filipino BPO industry. | More

The Silent Knight - The Philippines Emerging Non-Voice BPO Capability

Arshmeet Ahluwalia, Jimit Arora, Nikhil Rajpal

January 2009 | Document #ERI-2009-2-R-0314 | Research Report
On the back of successful offshore delivery of voice-based customer service support, the Philippines established itself as the second-largest offshore destination (after India) in the rapidly growing ... | More

Global Sourcing in Banking, Capital Markets and Insurance

Jimit Arora, Sarthak Brahma

September 2008 | Document #ERI-2008-2-R-0267 | Research Report
As pioneers of global sourcing, financial services firms have played a significant role in the growth and maturation of the offshore services industry. In light of the credit crisis in the United Stat... | More

Supplier Spotlight - Neusoft

Jimit Arora, Aminisha Gupta

September 2008 | Document #ERI-2008-5-B-0275 | Research Brief
Neusoft is the largest China-based provider of offshore IT services serving over 50 multi-national clients in Japan, North America and Europe as part of its export-focused "International Business" seg... | More

Mapping the Landscape of Chinese Suppliers

Jimit Arora, Aminisha Gupta

March 2008 | Document #ERI-2008-2-R-0231 | Research Report
China continues to receive attention as a potential offshoring destination, but suppliers based in China are little known compared to the giants exploding out of India. In addition to assessing the c... | More

Global Sourcing in FAO

Jimit Arora, Saurabh Gupta, Katrina Menzigian, Sudhanshu Saxena

July 2007 | Document #ERI-2007-1-R-0171 | Research Report
As the offshore FAO market matures, there is an increased push in the market to innovate beyond pure labor arbitrage. In this study, we analyze key trends emerging in the offshore FAO market. The repo... | More

What's happening in China: A Curtain-Raiser on the IT and Business Process Services Exports Market

Jimit Arora, Sheetal Bahl, Aminisha Gupta

June 2007 | Document #ERI-2007-2-W-0172 | Whitepaper
As global sourcing becomes a fundamental part of almost all sourcing decisions today, and as the appetite for offshoring increases, buyers as well as suppliers are looking beyond traditional destinati... | More

BPO Market Update: Indian Supplier Landscape

Jimit Arora, Sheetal Bahl, Nikhil Rajpal, Vipul Taneja

May 2007 | Document #ERI-2007-1-R-0160 | Research Report
Labor arbitrage has played an important role in the acceleration of Business Process Outsourcing (BPO) and is an essential ingredient of many BPO agreements. Suppliers have varying capabilities and v... | More