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The Institute’s unmatched resources and advanced methodologies enable us to serve the needs of three major constituents: corporate buyers, suppliers, and the investment community.
The Institute’s insights and information enable corporate buyers to maximize the strategic, economic, operational and technological advantages of outsourcing. We provide actionable insights that help make informed decisions concerning:
Which processes should be outsourced and which should be kept in-house
How to best structure, negotiate and manage your outsourcing programs
Selecting the right suppliers
World-class best practices for different processes and industries
Suppliers can use our reports to successfully develop, market and deliver their products and services to meet the changing needs of customers in a variety of industries. They rely on us for mission-critical data on:
Market trends and dynamics impacting the competitive landscape
Emerging business and technical solutions
New and enhanced products and services
Investment bankers, private equity firms, institutional investors, financial analysts and other members of the investment community depend on us for updates on:
Economics of outsourcing
Market dynamics
Growth rates
Public and private companies
Emerging players
Merger/acquisitions and other major developments
Founded: 2005
Analysts: 20+
Research Areas:
Most comprehensive databases for BPO, ITO, locations, and captives