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Clients We Serve

The Institute’s unmatched resources and advanced methodologies enable us to serve the needs of three major constituents: corporate buyers, suppliers, and the investment community.

Corporate Buyers

The Institute’s insights and information enable corporate buyers to maximize the strategic, economic, operational and technological advantages of outsourcing. We provide actionable insights that help make informed decisions concerning:

  • Which processes should be outsourced and which should be kept in-house

  • How to best structure, negotiate and manage your outsourcing programs

  • Selecting the right suppliers

  • World-class best practices for different processes and industries

Suppliers

Suppliers can use our reports to successfully develop, market and deliver their products and services to meet the changing needs of customers in a variety of industries. They rely on us for mission-critical data on:

  • Market trends and dynamics impacting the competitive landscape

  • Emerging business and technical solutions

  • New and enhanced products and services

Investment Community

Investment bankers, private equity firms, institutional investors, financial analysts and other members of the investment community depend on us for updates on:

  • Economics of outsourcing

  • Market dynamics

  • Growth rates

  • Public and private companies

  • Emerging players

  • Merger/acquisitions and other major developments

Research Institute Quick Facts

Founded: 2005

Analysts: 20+

Research Areas:

  • Information Technology Outsourcing (ITO)
  • Finance & Accounting Outsourcing (FAO)
  • Human Resources Outsourcing (HRO)
  • Procurement Outsourcing (PO)
  • Global Sourcing
  • Location Optimization
  • Supplier Intelligence
  • Transaction Intelligence

Most comprehensive databases for BPO, ITO, locations, and captives