Offshoring Locations

 

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Globalization has led to a proliferation of offshore destinations for the delivery of services. Each location brings its own benefits and risks, with the range of options reaching far beyond India.

We have significant experience in publishing location-related research, and in custom research and advisory support for clients on location-related issues. Through our Location Optimization practice we work with both buyers and suppliers of services to help them determine locations that best meet financial and risk objectives. We also work with country associations and investment agencies to develop strategies that effectively position their location in the offshore space, to target appropriate investors, and to further enhance their value proposition.

Our Location Optimization practice tracks over 125 global cities. We maintain updated information on cost of operations, labor pool and skill availability, and risk elements for cities across IT, contact center, business process and knowledge service functions.

The following is a list of geographical areas Everest Research Institute actively tracks. To view a detailed city listing, please click the relevant link.

Africa	Asia
Eastern Europe	Latin America

 

Research Briefs

Global Locations Insights: September 2009 - Curtain Raiser: Offshoring to Africa

Global Location Insights: July 2009  - Assessing Language Skills Availability - Best Practices

Global Location Insights: May 2009 - Destination Philippines: Key Trends in the Second Largest Offshore BPO Location

Global Location Insights: March 2009 - Bogota's potential as a delivery location for offshoring and outsourcing services

Global Location Insights: Special Edition - December 2008 - South Africa is emerging as a destination for BPO.

Global Location Insights: November 2008 - The Offshoring Industry in Morocco

Global Location Insights: September 2008 - Central America – The latest entrant to the Global Sourcing bandwagon

Global Location Insights: July 2008 - Investment Incentives – How Much Do They Matter?

Global Location Insights: May 2008 - Picking the Winners Among Tier-2/3 Cities – An Offshoring Perspective

Global Location Insights: March 2008 - Does EU accession mean higher wage inflation in Eastern Europe?

 

Reports

Perspectives on Delivery Center Locations for BPO - Latin America

Latin American countries have emerged as attractive destinations to provide business process and technology services to cater to the growing regional demand as well as to the US markets.

Perspectives on Delivery Center Locations for BPO - Asia

Asian countries have evolved as offshore destinations to provide business process (primarily in English) and technology services. Lower costs coupled with good English language skills and large, skilled talent pools are the key drivers of offshore market growth in Asian countries.

Perspectives on Delivery Center Locations for BPO -Central & Eastern Europe (CEE)

Central & Eastern Europe (CEE) countries have emerged as attractive near-shore destinations to provide business process and technology services to Continental Europe. However, the cities below have different leverage points across multiple factors relevant for location selection (e.g., costs, labor-pool, functional, language skills) which adds to the complexity.

Ready to Compete - South Africa's BPO Capabilities in the Financial Services Sector
This unique report commissioned by Business Trust highlights South Africa's current BPO capabilities and its potential for growth in Financial Services BPO.