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The Growth of Infrastructure Management Outsourcing

February 2007
Soumit Banerjee, Shiraz Ritwik, Ross Tisnovsky
ID: ERI-2007-4-R-0131
64 pages

Price: $2,499 (USD)
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Introduction

The Growth of Infrastructure Management Outsourcing report analyzes key market forces that shape the IMO market and determines the IMO growth prospects. This report will outline the Everest growth model of the IMO market that incorporates effect of key market forces and defines a mathematical model of key signing and renewal dynamics in the IMO market. Based on this model report predicts growth scenarios for IMO market and outlines effect on the overall IO market. 

Scope

  • Understanding the forces shaping the IMO market
  • Introduction of the market growth model
  • Forecasting the IMO market growth and likely adoption

Contents

This research update is divided into three sections: Emergence of IMO, Forces shaping the IMO market and the IMO market model and forecasts. Each section contains 4 – 6 key messages, with supporting data and analyses. For example, the Emergence of IMO contains the following insights: 

  • IMO is a relatively new trend in the otherwise mature IO industry. Multiple models of IO emerged over time
    • Infrastructure outsourcing – the most mature and commonly known trend that assumes transfer of a complete IT tower to an external supplier
    • Application hosting – based on transferring IT assets and functions related to certain applications to an external supplier; most often large enterprise applications (e.g., ERP system)
    • Infrastructure Managed Services (IMS) – assumes transfer of the end-to-end infrastructure functions to an external supplier
    • Remote Infrastructure Management Outsourcing (RIMO) – based on provision of remote infrastructure management tasks from a supplier’s locations, often offshore
  • IMS and RIMO trends are very similar in nature and for most practical purposes can be considered together as one trend
    • IMS increasingly continues to take advantage of offshore labor arbitrage, blurring the distinction between RIMO and IMS
    • IMS and RIMO have both begun to target a similar client base

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