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Webinar: Capturing Increased Value from IT Outsourcing
Capturing Increased Value from IT Outsourcing: How Improved Governance and Infrastructure Management Tools Generate Benefits
This one-hour complimentary webinar focuses on the role of software tools in infrastructure management outsourcing.
Historically, initiatives to deploy new tools have not reconciled existing tools and resulted in a diverse and complex tool set. As Remote Infrastructure Management Outsourcing (RIMO), a new model of IT infrastructure outsourcing emerged, the tools became an important success factor for RIMO suppliers.
IT infrastructure outsourcing requires both the supplier and buyer to address challenges like fragmented tool environments across organizations, remotely delivered management of infrastructure and the governance of the outsourcing relationship. This webinar discusses types of tools available today and the tool-driven strategies adopted by RIMO suppliers.
Presenters
Ross Tisnovsky - Vice President, Everest Research Institute
Dan Twing - Chief Operating Officer, Enterprise Management Associates
Webinar Recording
Click here to view a recording of the webinar.
RELATED RESEARCH
Role of Tools in Infrastructure Outsourcing
The world of IT is witnessing the development of various tools which automate multiple functions and tasks in a typical IT infrastructure operation. Within the scope of outsourcing, such tools are seen as playing important roles in managing infrastructure of IT operations and enabling governance of the outsourcing relationship. This report builds understanding of the multiple dynamics within the various tools categories and provides business as well as technical categorization of the capabilities of tools used in managing IT Infrastructure Outsourcing (IO) |
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