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Webinar: India BPO Landscape
Offshore delivery plays a key role in today’s outsourcing decisions, driven largely by its success and maturity in the ADM space. Recently, offshore BPO has seen a significant increase in activity, and India has taken the lead among offshore destinations.
The increase in offshore BPO activity has led to the rise of numerous suppliers with an India-centric delivery model. These suppliers are growing at a rapid pace and are developing strong capabilities across different BPO segments.
By attending this Webinar, you will gain a deeper understanding of the Indian BPO landscape and the varied capabilities of key India-centric suppliers.
Presenters
- Sheetal Bahl - Research Director, Everest Research Institute
- Jimit Arora - Senior Research Analyst, Everest Research Institute
Webinar recording
Click here to view a recording of the webinar.
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BPO Market Update: Indian Supplier Landscape
Labor arbitrage has played an important role in the acceleration of Business Process Outsourcing (BPO) and is an essential ingredient of many BPO agreements. Suppliers have varying capabilities and value propositions with regard to delivering offshore services to their customers. |
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