Capturing Opportunities in the Evolving ‘Business Process Offshoring’ Marketplace

Everest and NASSCOM have collaborated on a one-of-a-kind unprecedented, comprehensive report on India’s BPO industry.  The NASSCOM-Everest India BPO Study ‘Roadmap 2012 – Capitalizing on the Expanding BPO Landscape’ report maps out the Indian BPO industry’s next wave of growth and paints a vision for the future.  The traditional notion of what Business Process Offshoring could deliver for buyers is gradually giving way to a transformation-driven outlook.  These changes present significant opportunities for the BPO industry and also drive decision-making by all stakeholders.  The study has been developed from a point of view for buyers, third-party vendors, captives, providers and policy makers. 

During this one hour complimentary webinar, our Everest speakers who collaborated to co-author the report will discuss some of the findings from the NASSCOM-Everest India BPO Study.  Market opportunities by verticals, types of services, nature of work and source geography will be discussed.  Additonally, effective implementation will require continuous collaboration between key stakeholders, which will be included in the discussion.

You will learn:

• Emerging opportunities in the BPO market for buyers and providers
• Implications and challenges for the future
• Strategies for prioritizing and capturing future opportunities

Date and Time

Tuesday, March 18, 2008
8:00 am Central Daylight Time (GMT -05:00, Chicago)
6:30 pm India Standard Time (GMT +05:30, Bombay)

Presenters

Gaurav Gupta, Country Head-India, Principal, Everest Group
Nikhil Rajpal, V.P., Everest Research Institute
Sumit Sarawgi, Engagement Director, Everest Group