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Introduction

The IT ADM data collection template is designed to provide the buyers of outsourcing contracts a standardized approach to collect existing operation data in IT Application & Development functions.  The data collected can be used to build a financial baseline in which to evaluate suppliers’ pricing as well as expose any opportunities for optimization. 

Scope 

The multi-tabbed ADM data collection template is broken into sections that gather data from multiple areas of the current IT ADM operation.  Each section is set up on a separate MS Excel worksheet so that the data collected is both organized and ready to be constructed into other customized reports and worksheets.  The worksheet covers the most used & common information that buyer organizations need to collect to accurately analyze an outsourcing initiative. 

Contents

The MS Excel-based tool has one worksheet for each of the sections mentioned above:

• Financial Baseline: Accounts for all the costs associated with operating the current IT ADM operation
• General IT Metrics: Outlines general IT performance metrics and data used in evaluating function performance
• Employee Data: Detailed reporting of current employee data including salary, benefits, roles, and responsibilities
• Service Levels: Defines the current IT ADM operation’s level of service
• Software Inventories: Inventory of currently used or supported software
• Statutory Requirements & Uniqueness: Document of current special requirements or regulation conditions of the supported services
• Third Party Contract: Lists all the current third party contracts that may be affected by the outsourcing initiative
• Projects: Details current in-flight projects that may impact the outsourcing initiative