Introduction

Quarterly Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.

Scope

Market Vista Q2 includes the following:

• Outsourcing transaction trends
• Captive-related issues
• Global offshoring dynamics
• Location risks and opportunities
• Key supplier developments

Contents

• Outsourcing and offshoring deal trends by function, geography and industry
• Captive market assessment including externalization initiatives
• Financial services spotlight highlighting outsourcing and offshoring dynamics
• Location risks and opportunities including new incentives in Brazil, inflation in India, new cities in China
• Latin America fact-base including cost, wage inflation, attrition
• Top-20 suppliers assessed on financial performance, changes in geographic footprint, M&A
• Spotlight on KPO suppliers in India

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