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Learning Services Outsourcing (LSO) - Supplier Profile Compendium

October 2008
Monica Barron, Rajesh Ranjan, Sudhanshu Saxena
ID: ERI-2008-3-R-0282
29 pages

Price: $999 (USD)
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Introduction

The Learning Services Outsourcing (LSO) – Supplier Profile Compendium is a companion to Everest Research Institute’s latest study, Learning Services Outsourcing (LSO) – Accelerating the Learning Curve, September 2008, and provides accurate, comprehensive, fact-based snapshots of 11 suppliers in the LSO marketplace. This report also provides key findings along four dimensions: market overview and key business drivers, buyer adoption, transaction characteristics, and supplier landscape.

The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of 11 LSO suppliers. While suppliers will be able to benchmark their areas of strength and those of development vis-à-vis other suppliers in the marketplace, buyers and potential buyers of LSO will be able to assess the suppliers with desired set of capabilities

Contents

This report contains the key messages from the ‘Learning Services Outsourcing (LSO) – Accelerating the Learning Curve’ report, implications for stakeholders, and detailed profiles of 11 key LSO suppliers including Accenture, ACS, Convergys, Element K, General Physics, Genpact, IBM, Intrepid Learning Solutions, Logica, Raytheon Professional Services, and RWD Technologies.

  • Company overview
  • LSO service suite
  • Learning revenues and employees
  • Revenue mix by vertical
  • Revenue mix by geography
  • Technology platforms supported
  • Frequently used delivery modes
  • Delivery locations
  • Recent developments/announcements
  • Major publicly announced clients

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Learning Services Outsourcing (LSO) - Accelerating the Learning Curve
Learning is unique among HR functions: in many organizations, learning, or training, is decentralized - managed and funded by business units rather than the HR department. With such complexity ingrained in the learning function, along with an increased focus on talent management, buyers are looking to better understand the different options to support their learning needs. Learning Services Outsourcing (LSO) has emerged as a strategic choice with a strong value proposition. | More

Global HRO Supplier Landscape
This research report analyzes global 2007 HRO supplier landscape, investigates the emerging supplier trends, and assesses supplier delivery capability across scale, scope, technology, and delivery footprint. This report will assist buyers understand the changing supplier landscape, suppliers' capabilities and choices available to them. It will also help existing as well as new HRO suppliers to assess the competitive landscape. | More