Introduction

Procurement Outsourcing (PO) has generated immense interest in the BPO market as a solution to help companies realize savings and create bottom-line impact. As the PO market grows and matures, new players enter the market while the existing players strengthen their position, thus making the PO supplier landscape increasingly dynamic. Several partnerships are being created between segment-focused suppliers in an attempt to enhance their end-to-end Source-to-Pay (S2P) capability. Other investments especially technology related (like the launch of platform-based PO offerings) as well as building category expertise have come to the fore. In this dynamic, rapidly evolving market it is important to clearly understand the suppliers’ current focus and their capabilities across key dimensions.

The Capgemini PO supplier profile provides a comprehensive picture of their service suite, scale of operations, technology solutions, and delivery locations. This profile also includes Everest's assessment of their capabilities.

Contents

Each supplier profile provides the following PO-specific details:

• PO service suite and scale of operations: Includes key PO leaders, PO service suite, PO FTEs, category expertise, managed spend, and recent developments
• PO client portfolio: Includes major clients and recently announced contracts, PO revenue split by geography, industry, and organization size
• PO technology solutions: Includes prevalence of different technology approach and profiles of key technology solutions
• Global PO delivery locations: Includes city level detail of key delivery locations across the world
• Everest assessment: Includes market positioning, delivery capability assessment across scale, scope, technology capability, and delivery footprint, market share – overall and over time, and market shares by industry, geography, and organization size

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