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Market Vista: Q4 2008

February 2009
ID: ERI-2009-8-R-0319
155 pages

Price: $2,999 (USD)
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INTRODUCTION

Quarterly Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.

Scope

Market Vista Q4 includes the following:

  • Outsourcing transaction trends
  • Captive-related issues
  • Global offshoring dynamics
  • Location risks and opportunities
  • Key supplier developments

CONTENTS

  • Outsourcing and offshoring deal trends by function, geography and industry
  • Captive market assessment including recent setup, expansion and divestitures
  • Profile of the Citigroup-TCS captive divestiture
  • Financial services spotlight featuring outsourcing by financial services companies including key developments among the leading financial services companies globally
  • Location risks and opportunities including impact of terror attacks in India, labor market trends in Philippines, and cost arbitrage in Brazil
  • Fact-base including cost, wage inflation, attrition and sustainability of arbitrage for emerging geographies such as Ukraine, Vietnam, El Salvador, Egypt and South Africa
  • Top-20 suppliers assessed on financial performance, changes in geographic footprint, M&A
  • Spotlight on Legal Process Outsourcing suppliers

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