INTRODUCTION

Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Quarterly reports provide perspectives on ongoing trends in the market and annual summary reports provide a holistic view of key trends for the preceding year.

SCOPE

Market Vista: 2008 in Review captures key developments in the outsourcing and offshoring industry for 2008. This report includes an analysis of outsourcing transaction trends, captive-related issues, location risks and opportunities, key supplier-related developments, and highlights key implications for sourcing industry stakeholders.

CONTENTS

• Outsourcing and offshoring deal trends by function, geography and industry
  
• Captive market developments including setup, expansion and divestitures
  
• Profiles of key captive divestures in 2008 such as Aviva- WNS and Citigroup-TCS
  
• Market activity assessment of leading offshore destinations in 2008
  
• Analysis of location risks and opportunities in 2008 including impact of terror attacks in India, cost arbitrage dynamics across locations, snapshot of emerging locations, and emergence of Tier 2-3 cities on the global sourcing map
  
• Assessment of the 20 Market Vista Index suppliers on financial performance, transaction activity, M&A and related developments