INTRODUCTION

Quarterly Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.

SCOPE

Market Vista Q1-2009 includes the following:

• Outsourcing transaction trends
• Captive-related issues
• Global offshoring dynamics
• Location risks and opportunities
• Key supplier developments

CONTENTS

• Outsourcing and offshoring deal trends by function, geography and industry
• Captive market assessment including recent setup, expansion and divestitures
• Profile of industry-specific FAO offerings
• Financial services spotlight featuring outsourcing by financial services companies including key developments among the leading financial services companies globally
• Location risks and opportunities including emerging risks in Poland and Mexico; recent developments in El Salvador; and short-term cost savings opportunity in India
  
  
• Fact-base including cost, wage inflation, attrition and sustainability of arbitrage for key cities in Eastern Europe
• Top-20 suppliers assessed on financial performance, changes in geographic footprint, M&A
• Profile of the Satyam-Tech Mahindra entity
• Spotlight on key observations from suppliers financial results

PLEASE NOTE:  The download includes an Executive Summary highlighting key findings from the report and the complete Market Vista Q1-2009 report.