Introduction

The Global FAO Supplier Landscape – Supplier Profile Compendium is a companion to Everest Research Institute’s latest study, Global FAO Supplier Landscape, May 2009, and provides accurate, comprehensive, fact-based snapshots of 24 suppliers in the multi-process FAO marketplace. This report also provides insights into the FAO supplier landscape, modes of differentiation and identifies key implications for buyers and suppliers.

This compendium of profiles tracks 24 FAO suppliers including Accenture, ACS, Capgemini, Cognizant, Compass BPO, EDS-HP, EXL Service, Genpact, HCL,HOV services, IBM, iGate, Infosys BPO, Intelenet, KPIT Cummins, NCO, OPI, Patni, RMS, Steria, TCS, VWA, Wipro, and WNS.

Each supplier profile provides the following FAO specific details:

• Company overview and key leaders
• Major FAO clients and recent wins
• Overall revenues, total employees, and F&A employees
• Recent F&A related developments
• FAO revenue split by geography, industry, and client size
• Key FAO delivery locations
• FAO service suite
• Quality certifications and credit rating
• Market positioning and overall FAO delivery capability assessment
• Everest Research perspective on supplier