INTRODUCTION

Quarterly Market Vista reports provide data and analysis highlighting key trends and developments in the fast evolving global offshoring and outsourcing market. Market Vista captures key developments across outsourcing transaction trends, health of captives, location risks and opportunities, and supplier developments.

SCOPE

Market Vista Q3-2009 includes the following:

• Outsourcing transaction trends
• Captive-related issues
• Global offshoring dynamics
• Location risks and opportunities
• Key supplier developments

CONTENTS

• Outsourcing and offshoring deal trends by function, geography and industry
• Captive market assessment including recent setup, expansion and divestitures
• Insight on output-based pricing in ITO
• Financial services spotlight featuring outsourcing by financial services companies including key developments among the leading financial services companies globally
• Location risks and opportunities including the improving telecom environment in Africa; changes in cost arbitrage in Eastern Europe; perspective on activity in China
• Fact-base including cost, wage inflation, attrition and sustainability of arbitrage for key cities in Asia
• Top-20 suppliers assessed on financial performance, changes in geographic footprint, M&A
• Spotlight on the impact of recent M&A in the supplier space

PLEASE NOTE:  The download includes an Executive Summary highlighting key findings from the report and the complete Market Vista Q3-2009 report.