Introduction

The FAO supplier profile compendium provides accurate, comprehensive, and fact-based snapshots of 21 suppliers in the multi-process FAO market. Each 4-5 page supplier profile provides a comprehensive picture of their service suite, scale of operations, technology solutions, and delivery locations. The report also provides insights into the dynamic global FAO supplier landscape and the market shares.  

This compendium of profiles tracks 21 FAO suppliers including Accenture, ACS, Aditya Birla Minacs F&A (Compass BPO), Capgemini, Cognizant, EXL Service, Genpact, HCL, HP, IBM, iGate, Infosys BPO, Intelenet, KPIT Cummins, OPI, Patni, Steria, TCS, VWA, Wipro, and WNS.

Contents

Each supplier profile provides the following FAO-specific details:

• FAO service suite and scale of operations: Includes key FAO leaders, FAO service suite, FAO FTEs, and recent developments
• FAO client portfolio: Includes major clients and recently announced contracts, FAO revenue split by geography, industry, and organization size
• FAO technology solutions: Includes prevalence of different technology approach, profiles of key technology solutions
• Global FAO delivery locations: Includes city level detail of key delivery locations across the world
• Everest assessment: Includes market positioning, delivery capability assessment across scale, scope, technology capability, and delivery footprint, market share – overall and over time, and market shares by industry, geography, and organization size)

The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of the 21 major FAO suppliers. While suppliers will be able to benchmark their areas of strength and those of development vis-à-vis other suppliers in the marketplace, buyers and potential buyers of FAO will be able to assess the suppliers with desired set of capabilities.