EVEREST RESEARCH INSTITUTE is an independent research and analysis organization, founded by Everest Group to serve as a central source of strategic intelligence, analysis and insight for buyers, suppliers and investors in the IT and BPO marketplace. It was formed in response to the growing demand for actionable, fact-based information to help make better informed outsourcing and offshoring decisions.
LATEST RESEARCH
INDIA BPO STUDY
NASSCOM-Everest India BPO Study: Roadmap 2012 - Capitalizing on the Expanding BPO Landscape
This one-of-a-kind unprecedented, comprehensive report on India's BPO industry maps out the next wave of growth and paints a vision for the future in India. | More
OUR RESEARCH AREAS
INTRODUCING MARKET VISTA
Keep your fingers on the pulse of the most relevant trends in the outsourcing and offshoring market. Market Vista provides its users quarterly updates on:
- Changing dynamics in outsourcing, offshoring, and captives
- Emerging risks and key data (costs and risks) across global locations
- Key developments across the top 20 global suppliers
For information about Market Vista Q1 2008, click here.
For information on pricing and subscription options, contact us.
NEWS
India most mature spot for offshore IT services
July 15, 2008
Buyers must understand opportunities and risks of evolving FAO contract characteristics
July 15, 2008
More: News / Press Releases
EVENTS
Webinar: Best Practices in Designing Service Agreements
July 29, 2008
More: Events / Webinars
FEATURED RESEARCH
Market Vista report provides a continuously updated fact-base on key developments in the fast evolving global outsourcing and offshoring market.
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The multi-process FAO market continues to grow aggressively with approximately 65 new contracts being signed in 2007 - exceeding the unprecedented growth seen in the landmark year of 2006. The market continues to grow at an impressive 22% annually in terms of annualized contract value. The value proposition for FAO has strengthened and has evolved into providing value beyond cost arbitrage.
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The European market has seen increased HRO adoption over the past couple of years. The changing dynamics in this market have led to increased demand, along with entrance of new "payroll-led" and "offshore-led" multi-process HRO suppliers.
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The IT Infrastructure Outsourcing Annual Report sketches the changing world of IO with focus on emerging asset ownership dynamics, delivery location selection in asset-light service, role of labor arbitrage and emerging infrastructure tool technologies, and evolution and growth model of the asset-light mode of IO.
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