FEATURED RESEARCH

Companies are facing increasing complexity from managing multiple suppliers and outsourcing efforts. Learn how companies can deal with these complexities. | More Learning is unique among HR functions: in many organizations, learning, or training, is decentralized - managed and funded by business units rather than the HR department. With such complexity ingrained in the learning function, along with an increased focus on talent management, buyers are looking to better understand the different options to support their learning needs. Learning Services Outsourcing (LSO) has emerged as a strategic choice with a strong value proposition. | More As the Procurement Outsourcing (PO) market gains momentum, a new value proposition is emerging that represents a convergence of traditional PO and the traditional Finance and Accounting (FAO) value levers. Consequently, the supplier mix in today's PO market is changing rapidly in terms of type of offerings, delivery capabilities, and market success. | More The concept of modularity created revolutions in many industries (e.g., manufacturing) and firmly established itself in IT. While almost every aspect of IT (e.g., hardware, software) has taken advantage of this powerful concept, IT operations remain monolithic and rarely offered in modules. This research is a forward-looking analysis of the implication of the modularity concept for IT operations and a presentation of an innovative model of IT operations management based on the modular approach. | More